Frequently Asked Questions
Here are some commonly asked questions. If you have any other inquiries, please feel free to contact us.
1. How can I track my order?
After your order ships, you will receive an email with a tracking link. You can also log in to your account to check order status.
2. Do you offer prescription lenses?
Our sunglasses come with non-prescription lenses. For prescription lenses, we recommend visiting a professional optical store.
3. Can I return my sunglasses?
Yes, we offer a 30-day hassle-free return policy. Please see our Returns & Exchanges page for details.
4. How do I choose the right size?
Each product page has detailed sizing information, including total width, lens width, and bridge width. We recommend measuring your existing well-fitting sunglasses for comparison.
5. What payment methods do you accept?
We accept Alipay, WeChat Pay, PayPal, credit cards, and various other payment methods.
6. Do your lenses provide UV protection?
Yes, all our sunglasses have UV400 protection, effectively blocking over 99% of ultraviolet rays.